Returns & Exchanges
At Fleshlight Australia, we want you to be completely satisfied with your purchase. If your item is not quite right, we offer a flexible 30-day return policy for most fashion items in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Affix the pre-paid shipping label provided through our portal and drop off your parcel at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing